Refund policy

Refund Policy:

At Sav Lo Hosiery, we are committed to ensuring your satisfaction with every purchase. While hosiery items are not eligible for refunds or exchanges due to hygiene reasons, we understand that there may be exceptional cases where a return is necessary. Please familiarize yourself with our refund policy below:

All Sales Are Final:
As a general rule, all sales are final. We encourage customers to make informed decisions and carefully select their hosiery items prior to making a purchase.

14-Day Return Window:
If you believe that your order does not meet your expectations or if you encounter any issues with the product, please contact us within 14 days of receiving your order. We will be happy to assist you in initiating the return process.

Return Eligibility:
To be eligible for a return, the item must be in its original, unused condition, and accompanied by a copy of your order confirmation. This ensures that we can promptly process your return and provide the necessary assistance.

Non-Returnable Items:
For hygiene reasons, we cannot accept returns on used hosiery items. Please note that these items are excluded from our return policy.

Return Process:
To initiate a return, please contact our customer support team within the specified time frame. They will guide you through the return process and provide you with the necessary instructions.

Refund Method:
Upon receiving and inspecting the returned item, we will process the refund using the original payment method. Please allow for a reasonable processing time, as it may take some time for the refund to be reflected in your account.

Exchanges:
As mentioned earlier, exchanges are not available for hosiery items. We encourage you to carefully review product details and sizing information before making a purchase.

Customer Satisfaction:
Your satisfaction is our priority, and we are committed to resolving any issues or concerns you may have. If you have any questions or require further assistance, please reach out to our dedicated customer support team. We are here to ensure your shopping experience with us is exceptional.

Thank you for choosing Sav Lo Hosiery!